ConnextUnified inbox
One number, one inbox — texts, calls and email
SMS, MMS, voicemail, and email all land in a single two-way inbox — so nothing gets lost across channels.
Conversations scattered across too many tools
When texts live in one app, calls in a voicemail box, and email somewhere else, replies slip through. Nobody can see the full history with a contact, and handoffs between staff turn into guesswork.
- Replies split across separate apps and voicemail boxes
- No single history of a contact's conversation
- Staff stepping on each other or missing messages
- Different numbers for calling versus texting
Every channel, one conversation
A single dedicated number and a single place to read and reply.
Unified two-way inbox
Inbound SMS, MMS, voicemail as audio, and email all land in one thread you can read and answer together.
One dedicated number
A single number handles your calls and texts, and email lands in the same inbox, so every conversation lives in one place.
Voicemail in the thread
Missed calls become audio voicemails right inside the conversation, alongside every text and email.
See the whole conversation
Because texts, calls, voicemails, and emails share one thread per contact, your team always has the full context. No more hunting across apps to piece a conversation together.
Questions, answered
Can I use one number for texting and calling?
Yes. Connext gives you a single dedicated number for texting and calling, and email lands in the same inbox, so contacts reach you easily and you manage it all in one place.
Where do voicemails and replies go?
Everything lands in one unified inbox. Inbound texts, MMS, voicemail recordings, and email all appear in a single two-way thread per contact.
Can multiple staff share the inbox?
They can. The shared inbox lets your team read and reply together, with roles and permissions to control who can send and edit.
Consolidate every channel into one inbox
Give your contacts one number and your team one place to reply.