Connext
SMS MMS Voice Email One inbox

Reach everyone.
One number, every channel.

Connext gives your organization a dedicated number to text and call the people you serve — plus email, with every reply landing in one inbox.

Built for organizations
SchoolsCampsCongregationsClinicsTeams

Why Connext

Communication that reaches, not just sends

The things most platforms can’t do — the reasons organizations stay.

One unified inbox

Texts, calls, voicemail and email all gather in one thread. Reply from your own phone — people only ever see your Connext number, and each reply goes back on its original channel.

Reach anyone

Voice fallback and robocalls reach landlines and people who can't receive texts, so a message never quietly fails to land.

Run it from a phone

Send a blast, add a contact, or reply with simple SMS commands. No smartphone, no login — the whole platform works from any phone.

Features

Everything your organization needs to stay in touch

One platform for messaging, voice, automation and the people who run it.

Messaging

Unified inbox — SMS, MMS, voicemail and email in one two-way thread.
MMS & media — Send images, video, audio and documents.
Hebrew, Unicode & emoji — Full charset support with live segment counting.
Dynamic personalization — Merge names, details and custom fields into each message.
Link shortening & tracking — Auto-shorten URLs and track clicks per recipient.
Email template builder — Drag-and-drop HTML editor with 9 starter templates.
Dedicated number — Your own private number for every account.
Admin forwarding — Route inbound texts, calls and email to each admin's own phone or inbox.
Carrier setup handled — We take care of registration and provisioning for you.

Voice & IVR

Voice calls & robocalls — Text-to-speech or pre-recorded audio broadcasts.
Voicemail detection — Lands recordings cleanly after the beep.
Voice fallback — Auto-converts unreachable texts into calls.
Visual IVR builder — Drag-and-drop call flows with 13 node types.
Inbound handling — Menus, voicemail, poll-by-phone and self-signup.

Automation & API

Workflow automation — Trigger actions on any event with conditions.
Webhooks & regex — Call external systems with captured message data.
Scheduled & recurring — One-time or repeating sends by day and cadence.
Surveys & polls — Six poll types including ranked-choice and Likert.
REST API & keys — Everything the portal does, programmatically.
AI help assistant — In-app assistant that knows your account and the docs.

Management & team

Individual & group messaging — One-to-one chats or broadcasts to any group.
Custom groups & labels — Rename groups to classes, buses, routes or teams.
Roles & permissions — Scope users to sending, editing or a single group.
CSV import & cleanup — Bulk import with dedup and one-click list hygiene.
Multi-account linking — One login across many organizations.
Delivery analytics & logs — Track every message with error breakdowns.
Opt-out compliance — Automatic blocklist and STOP handling.
Transparent USD billing — Real dollars, auto-recharge, automatic volume tiers.

What sets us apart

More than a texting app

Send on all three channels in one blast, automate the busywork, build call flows, run ranked-choice polls — or drive the whole thing through the API.

Parents · 218 recipients

Field trip Friday — buses leave 8:15. Reply here with any questions.

SMS Voice Email
Send to 218
SMS218 delivered
Voice41 called · non-texters
Email63 opened

Write once. It goes out natively on each channel — and texts that can’t land convert to a call.

How it works

Up and running in an afternoon

Four steps from signing up to reaching everyone you serve.

1

Get your number

Pick a dedicated number by area code. We handle the carrier setup.

2

Import your people

Upload a CSV or add contacts by hand, sorted into any groups you like.

3

Send anywhere

Reach everyone over SMS, voice or email from one composer or your phone.

4

Automate & track

Set workflows, watch delivery, and let replies flow into one inbox.

Who it’s for

One platform, shaped to your world

Schools

Reach every parent with closures, dismissals and reminders — on the channel they actually use.

Class groupsVoice fallbackTwo-way chat
See Connext for Schools

Trusted by schools, camps, congregations and clinics for over a decade.

10+years in business
1.6M+subscribers reached
1.5M+messages a month
Snow day at 6 a.m. and every family knew before the buses rolled — a text, and a call to the grandparents who don't text. One number, no app, done from my phone.
Dana R.Office Manager · Elementary School
We reach 800 families in a single send, and every reply lands in one thread instead of five inboxes. Getting set up took an afternoon.
Rabbi M. BlumDirector · Summer Camp
Appointment reminders with a voice fallback cut our no-shows noticeably, and the API let us wire it straight into our scheduling system.
Sarah P.Practice Manager · Family Clinic

Pricing

Pay for what you send, in real dollars

Volume rates apply automatically — no plans to pick, no credits to decode.

Pay as you go

For volumes under 5,000 / month

1.5 centsper message segment*

$5 minimum per month

  • Dedicated phone number
  • All features included
  • Unlimited contacts
  • Standard support
Best value

Volume pricing

Automatically applied at 5,000+ / month

1 centper message segment*

No minimum, scales automatically

  • Dedicated phone number
  • All features included
  • Unlimited contacts
  • Priority support
  • Custom integrations
  • Volume discounts available

Monthly cost calculator

Message details
1 segment(s) per message
Monthly volume
400 total segments
Estimated monthly cost
$6.00
Based on standard pricing

* Message segments are determined by the carrier based on length and character set. All messages processed through our platform are billed, regardless of delivery outcome.

Rates adjust automatically with your monthly volume — there’s no plan to choose.

Get in touch

Let’s keep your people connected

Tell us who you need to reach and how. We’ll help you get set up on the right number and channels.

(272) CONNEXT
support@connext.ms