Connext

For clinics

Fewer no-shows, more patients reached

Send appointment reminders by text, call the patients who don't text, and handle replies in one two-way conversation.

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Empty chairs from reminders that never arrived

Every no-show is lost time your clinic can't recover. Manual reminder calls eat up front-desk hours, and text-only tools skip the older patients most likely to have a landline.

  • Staff spending mornings on manual reminder calls
  • Patients on landlines never receiving text reminders
  • No easy back-and-forth to confirm or reschedule
  • Missed replies scattered across voicemail and inboxes

Reminders that reach every patient

Automated, two-way, and reaching the phones your patients actually use.

Scheduled reminders

Schedule appointment reminders ahead of time with personalized fields like name and appointment date for each patient.

Reach patients on landlines

Connext converts undeliverable texts to a voice call, so patients without a cell phone still get reminded.

Two-way patient chat

Patients reply to confirm or reschedule, and every response lands in one inbox your front desk can answer.

Reach the patients text-only tools miss

Many clinic patients still rely on a landline. Connext automatically calls them when a text can't be delivered, so your reminders reach the people most likely to no-show.

Questions, answered

How do appointment reminder texts reduce no-shows?

A timely reminder gives patients a chance to confirm or reschedule instead of forgetting. Connext sends scheduled, personalized reminders by text and lets patients reply right in the same thread.

Can I remind patients who only have a landline?

Yes. Connext automatically falls back to a voice call when a text can't be delivered, and you can send recorded or text-to-speech reminder calls to reach patients without a smartphone.

Can patients reply to reminders?

They can. Connext is fully two-way, so patients can confirm, cancel, or ask a question by text, and your staff answers from one shared inbox.

Cut no-shows starting this week

Send reminders that reach every patient — on their cell or their landline.

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